Xfinity Internet Review: We Help You Find the Best Deals and Plans (Fast and Easy)
Our experts researched and tested Xfinity internet for hundreds of hours and found that its plans are complicated, but you'll still get decent internet service.
Is Xfinity internet worth it?
Xfinity internet is a solid choice for most folks because of its wide availability, solid reliability, and competitive pricing.
We used to love Xfinity for its budget internet plans, but as of mid-2025, they’ve been nixed in favor of gig-tier speeds. That’s great and all for gamers and internet speed demons, but a bummer for households who just want cheap, reliable internet.
Xfinity’s plan fine print can also be a little confusing, and its non-promotional price hikes are higher than we’d like to see for an internet provider.
Overall, we can attest that an Xfinity internet plan offers decent service and great freebies. Read on as we go over deals, prices, plans, features, equipment, our experience, and current customer reviews.
Compare Xfinity internet to other providers
Prices starting at
$40.00/mo.
Max download speeds up to
2000 Mbps
Service Type
Cable
Prices starting at
$30.00/mo.
Max download speeds up to*
1000 Mbps
Service Type
Cable
* Speed based on wired connection. Available Internet speeds may vary by address. Gig capable modem required for Gig speed.
Pricing, speed and availability not guaranteed. Subject to change.
Who doesn’t like freebies or an opportunity to save money? Check out Xfinity’s internet perks like its extended five-year price lock guarantee, or see if it’s offering any special deals this month on our list of major internet deals.
Xfinity Internet pricing is now standardized across the country
Xfinity prices and reliable speeds are the reason a few of us at CableTV.com are Xfinity customers. We haven’t experienced many slowdowns or outages—and when we called customer service to discuss lowering our bill after increasing over time, they granted our wish.
Xfinity used to divide its plans into three regions (West, Central, and Northeast), but now Xfinity has standardized its pricing nationally. In the table below, we list all of Xfinity’s main internet plans and their starting costs.
Xfinity internet plans
| Package | Prices starting at | Download speeds | Upload speeds up to | Details |
|---|---|---|---|---|
| 300 Mbps | $40.00/mo. | 300 Mbps | 100 Mbps | View plans |
| 500 Mbps | $55.00/mo. | 500 Mbps | 100 Mbps | View plans |
| 1 Gig | $70.00/mo. | 1,000 Mbps | 100 Mbps | View plans |
| 1.2 Gig | $100.00/mo. | 1,200 Mbps | 100 Mbps | View plans |
| 2 Gig | $100.00/mo. | 2,000 Mbps | 250 Mbps | View plans |
Data effective as of publish date. Offers and availability may vary by location and are subject to change. 5-year price guarantee offer ends 12/16/2025. Restrictions apply. Autopay w/ stored bank account and paperless billing req’d. Taxes and fees extra and subj. to change. Xfinity Mobile req's Xfinity Int. Reduced speeds after 30 GB of usage/line. Data thresholds may vary. Xfinity Mobile req's Xfinity Int.
When looking at Xfinity’s internet plans, we’d recommend focusing on three things: price, download speeds, and contract requirements.
For instance, we’re all for the 500 Mbps plan, which comes with a fair starting price. With a 500 Mbps plan, you’ll be able to support a full household’s internet needs without breaking a sweat. Should you need faster Xfinity internet plans, Xfinity’s other plans are moderately priced for their speeds. We like that Xfinity’s upped its speeds across the board—the ISP’s introductory price-per-Mbps rate is fairly competitive against other providers.
Like we said in the intro, we are bummed that Xfinity has gotten rid of its budget 150 Mbps plan. While Xfinity’s switch-around is slightly annoying, we’d wager that plenty of smaller households would be happy with 300 Mbps (which is more than enough bandwidth for a few folks to surf the web and stream). And if budget’s a top concern in your household, Xfinity also has its prepaid NOW Internet service along with its Internet Essentials program for qualifying households on government assistance.
(Xfinity also has a faster plan with speeds up to 10 Gbps, but it has extremely limited availability, and you’ll need to live within one-third of a mile of an Xfinity fiber node to qualify for the plan.)
Xfinity data usage and unlimited data
Xfinity’s standard 1.2 TB internet data cap offers a decent amount of data for your family’s browsing, Instagram scrolling, and Netflix marathoning each month. Still, we don’t love a data cap, and considering how Xfinity’s upped its base download speeds, you’re more liable than ever to hit it if you have more than a few heavy internet users in your home.
Thankfully, Xfinity’s become a little more generous with its data policy. Currently, Xfinity is offering free unlimited data during your promotional period. But if you go overboard with your data usage outside of the promotional period, Xfinity can charge you up to $200 per month each time you do. (Ew, gross.)
Check out our Xfinity data cap guide to learn more about upgrading to unlimited data.
Xfinity internet speeds and reliability land in the middle of the pack
| Test | Score |
|---|---|
| Average latency | 16.6 milliseconds |
| Internet speed approval rating | 81% approval |
| Internet reliability approval rating | 77% approval |
Every year, we survey hundreds of Xfinity internet customers as part of our Internet Customer Satisfaction Survey and analyze speed test data from our partners at HighSpeedInternet.com to see how Xfinity performs in the real world.
According to HighSpeedInternet.com, Xfinity internet customers had an average latency mark of 16.6 milliseconds, which puts it in the top 10 among all internet providers. Latency, for example, is how long it takes for your computer to react to your click, and it’s important for tasks like video calls or gaming.
Xfinity’s phenomenal speed and reliability improvements helped it place sixth for performance among all ISPs in our survey. 81% of respondents were highly satisfied with Xfinity’s speeds, while current customers gave Xfinity’s internet reliability a 77% approval—both marks were great, as we typically consider 70% approval to be a baseline in our surveys.
When service is out, they send me texts or emails with an estimated time when services will reconnect.
They provide the service I need most of the time. There have been a few outage problems but they were resolved.
Xfinity internet offers quality add-ons, but it’ll cost you
Xfinity offers add-ons like a dependable router, cell phone and TV bundles, hotspots, and more alongside its internet plans. Let’s break down the most important features for Xfinity internet plans.
Xfinity internet, TV, and phone bundles
| Package | Price starting at | Channels | Popular channels | Download speeds up to | Details |
|---|---|---|---|---|---|
| Ultimate TV with 300 Mbps Internet | $110.00/mo. | 185+ | Cooking Channel, DIY Network, ESPNU | 300 Mbps | View Xfinity Plans |
| Ultimate TV with 500 Mbps Internet | $125.00/mo. | 185+ | IFC, Disney XD, Nat Geo Wild | 500 Mbps | View Xfinity Plans |
Internet: For 12 months with 1-year term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount. TV: No term contract. Broadcast TV fee extra; price subj to change. Taxes and equipment not included.
Data effective as of publish date. Offers and availability may vary by location and are subject to change.
Interested in combining multiple services onto a single bill? Xfinity offers a full suite of cable TV, streaming, and home phone plans. We’re also huge fans of Xfinity Mobile, which is the ISP’s cell phone service—it led the pack in our customer survey among ISP cell phone plans.
Xfinity internet equipment
When you sign up for an Xfinity internet plan, Xfinity will offer you an Xfinity xFi router you can rent.
Xfinity calls its modems/routers a “gateway,” which supports your phone, internet, and Wi-Fi connection. Xfinity brags about its gateway’s long list of features, but the features that set it apart are its built-in parental controls and Xfinity’s Advanced Security service, which protects your home network from security risks and phishing threats.
But you can save a lot more money in the long run by buying your own Xfinity-compatible modem and router. Head over to our “Best Xfinity-Compatible Modems” article for help picking out the right one for your Xfinity plan.
Xfinity hotspots
With your Xfinity internet plan, you’ll get access to Xfinity hotspots—and they can help keep you from using up more data.
Xfinity’s hotspots help you get Wi-Fi while you’re on the go. When you check your Wi-Fi options on your smartphone, hop on the hotspot named XFINITY or xfinitywifi to get access to the internet and save your data allowance when you’re nearing your data cap.
Learn more about how to find Xfinity’s hotspots in our guide.
Xfinity prepaid and low-income internet
Xfinity Prepaid Internet is Xfinity’s no-contract, flat-rate internet package, but the costs can add up over time, so be judicious, folks.
For $15 per week or $30–$45 per month, you’ll get a 100–200 Mbps internet connection and won’t have to deal with a service agreement or price increases after the first year. If you’re working under a tight budget, Xfinity Essentials offers subsidized home internet starting at $14.95/mo. for qualifying households. Check out our Xfinity Internet Essentials guide to learn more.
What do Xfinity customers think about Xfinity internet?
In our annual Internet Customer Satisfaction Survey, Xfinity internet tied for third in overall satisfaction among all ISPs with a phenomenal 80% approval rating. Xfinity’s gains in internet performance fueled its upward swing in this year’s survey, as its middling scores in other areas were in line with other cable providers.
- Fewer than 65% of Xfinity customers were highly satisfied with Xfinity’s prices.
- 79% of respondents felt it was easy to connect with Xfinity’s customer support.
- But only 65% of surveyed Xfinity subscribers had an enjoyable experience with them.
Xfinity’s nationwide network of retail stores makes it easy to grab things like replacement hardware or learn about new plans, and Xfinity’s upgraded download speeds are translating to a better customer experience. Xfinity’s customer service experience continues to be a pain point for the ISP, but its current five-year price guarantee promotion is a nice response to customer concerns about price hikes.
Here’s what a few current Xfinity customers told us about their experience with the ISP:
It has worked perfectly. I have had great service. It has only been out a couple of times, but they were prompt to fix it.
Never had any problems with Xfinity. Just wish it was cheaper. Other providers are cheaper, but I’m afraid they wouldn’t be as reliable.
They are good, but their products are too expensive for what they offer. Too many hidden fees.
All my experiences with them have been positive. Their customer service is always friendly and helpful, and the service is consistent.
Xfinity internet FAQ
How much is Xfinity Internet by itself?
Xfinity offers internet-only plans between $40.00–$100.00/mo. for 300–2,000 Mbps download speeds.
How much is Xfinity internet after 12 months?
Xfinity prices will increase by around $20 to $35 monthly after your 12-month promotional period ends. Reminder that currently, most Xfinity internet plans also have a 5-year price guarantee option that costs a bit more per month, and we say take the advantage of that price lock while you can.
What is the best Xfinity internet plan?
The best Xfinity internet plan for you will fit your budget and home internet speed needs. Check out our general recommendations below and visit our internet speed guide to learn more about internet speeds:
- Best for budgets: 300 Mbps
- Best for most families: 500 Mbps
- Best for heavy internet users: 1 Gig, 1.2 Gig, and 2 Gig
Is Xfinity internet unlimited?
Xfinity provides unlimited internet data on all of its plans during your promotional pricing period. Afterward, it'll default to Xfinity's 1.2 TB data cap. Xfinity’s data caps are big enough for most families, but keep an eye on your data if you stream many 4K videos. You’ll have to pay a $10 fee for each 50 GB block of additional data you use beyond your data cap. Or you can instead add unlimited internet to your plan for $30 per month and cruise past your data caps seamlessly.
Can I cancel Xfinity TV and keep internet service?
Yes, you can cancel your Xfinity TV and keep internet service if you want to downgrade your Xfinity bundle. Early termination fees will apply only if you’re in a service agreement and cancel every Xfinity service. Head over to our “How to Change or Cancel Xfinity Service” article to learn more.
How fast is Xfinity’s upload speed?
Xfinity’s internet packages have upload speeds ranging from 100 Mbps to 6,000 Mbps. For context, faster upload speeds (300 Mbps or above) are important if you frequently upload files or take video calls.
Does Xfinity have fiber-optic internet?
Xfinity does have a fiber-optic network, which is also known as its Ethernet Passive Optical Network (EPON). The fiber network offers faster internet and TV performance, but it’s only available in areas where Comcast has upgraded its internet network.
Is Xfinity 150 Mbps good?
Xfinity’s 300 Mbps internet plan is Xfinity’s slowest standard internet plan since Xfinity retired its 150 Mbps plan. 300 Mbps is usually more than sufficient for medium-sized households that watch some Netflix and browse the internet regularly.
What is a good internet speed for Xfinity?
Xfinity’s 500 Mbps internet plans will be fast enough for most families with basic internet needs like checking Instagram or watching Netflix. But if your household has multiple people who are regularly downloading large files for work or taking video calls, consider looking at Xfinity’s plans with higher download speeds.
Can I pay for just Xfinity Wi-Fi?
You can’t just pay for Xfinity Wi-Fi because Xfinity no longer sells on-demand access passes for its Wi-Fi hotspot network. The only way to connect to an Xfinity hotspot is to have an Xfinity internet plan.
Why is Xfinity Wi-Fi so slow?
Xfinity Wi-Fi problems can be caused by issues ranging from old modem/routers to concrete walls. Check out our slow internet guide to troubleshoot common Xfinity Wi-Fi issues.
Is Xfinity internet down?
Xfinity internet outages can happen because of bad weather or technicians doing work in your area. If your internet is down, visit our Xfinity internet troubleshooting guide to confirm if it’s a problem on your end or with Xfinity’s network.
Is Xfinity TV free with internet?
Xfinity TV isn't free with Xfinity internet. Since November 2023, the Xfinity Flex streaming stick is no longer available.
Is Xfinity internet expensive?
Xfinity doesn't have the most expensive cable internet plans, although it has recently gotten rid of its 150 Mbps budget internet plan that cost less than $40. Now, Xfinity internet's starting price is $40.00/mo., which is a bit more than what we consider to be a cheap internet plan.
Why you should trust us
Our experts spent more than a month diving deep beyond the prices and speeds for Xfinity internet. First, we conducted original research by talking to hundreds of real Xfinity internet customers and evaluating data from sources including speed test data from our partners at HighSpeedInternet.com and CableTV.com’s annual Internet Customer Satisfaction Survey.
Then, we calculated how Xfinity’s results compared to the competition by analyzing factors including price, value, and reliability. After weighing this data against more than 30 major internet providers. we tabulated Xfinity’s final scores for bang for your buck, reliability, features, and customer satisfaction based on these formulas.
For more information on our methodology, check out our How We Rank page.
Disclaimer:
Xfinity Streamsaver: To access Netflix, Apple TV+, and Peacock, activation of an account for each service required. Subject to terms of use of each streaming service. Internet delivered service will count against any Xfinity data plan, if applicable. Management of any existing subscriptions may be required to avoid multiple active subscriptions and corresponding charges. If you have an existing Netflix subscription in a bundle with a third party, manage your account to avoid multiple subscriptions. Existing paid Peacock or Apple TV+ subscriptions billed by a third party may continue unless and until you cancel. You may not receive any refunds/credits for overlapping subscription periods.
